Terms of Service
TERMS OF SERVICE/RETURN POLICY
All products purchased on our website are not subject to return or exchange according to our Return Policy. Balloons To Go LLC reserves the option to replace any item with a replacement item of comparable value. If your item is out of stock or no longer carried, we will send/replace/deliver you a comparable value at our discretion. We reserve the right to refuse service to anyone for any reason at any time.
All returns will be credited to the original form of payment. All merchandise must be in a new condition, unopened, unworn, unused, and in original packaging.
Note that seasonal merchandise (e.g. Christmas, New Years, etc.) MUST be returned 7 days prior to the holiday, unopened with receipt only.
Non-Returnable Items include:
- All inflated balloons (latex, mylar)
- Helium Tanks
- All Party Kits/Accessories – ie table cloths, props, balloon nets, balloons sticks/cups, hats, glow products etc. Party Kit components cannot be returned.
- Shipping and Handling charges and Shipping and Handling taxes are non-refundable.