Cart 0

Terms of Service


We use the information customers provide when placing an order only to facilitate shipment of the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review, used to improve the content of our Web page, used to notify customers about updates to our Web site, and not shared with other organizations for commercial purposes. Balloons To Go LLC does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances: We may disclose personal information we collect from you if required to do so by law or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site; (c) to act in an emergency to protect the personal safety of users of our Site or the public; or (d) the company is acquired or merged with another company. With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.


All products purchased on our website are not subject to return or exchange according to our Return Policy. Balloons To Go LLC reserves the option to replace any item with a replacement item of comparable value. If your item is out of stock or no longer carried, we will send/replace/deliver you a comparable value at our discretion. We reserve the right to refuse service to anyone for any reason at any time.

All returns will be credited to the original form of payment. All merchandise must be in a new condition, unopened, unworn, unused, and in original packaging.
Note that seasonal merchandise (e.g. Christmas, New Years, etc.) MUST be returned 7 days prior to the holiday, unopened with receipt only.
Non-Returnable Items include:


  • All inflated balloons (latex, mylar)
  • Helium Tanks
  • All Party Kits/Accessories – ie table cloths, props, balloon nets, balloons sticks/cups, hats, glow products etc. Party Kit components cannot be returned.
  • Shipping and Handling charges and Shipping and Handling taxes are non-refundable.